Help Center

Find Answers to Everything You Need to Know

General

What is MoxFlow?

MoxFlow is an online software that transforms 2D clothing designs into stunning 3D animated mockups, complete with advanced customization options for wind effects, walking animations, and camera movements.

How does MoxFlow work?

Simply select your garment, upload your designs, choose your custom settings, and export high-quality 3D visuals—all within your browser.

What makes this different from traditional design software?

Our online software is easy to use, and everything is done in your internet browser. It allows you to create 3D animated mockups in seconds without the need for advanced hardware or long rendering times. Because it’s fully cloud-based, you’ll always have access to the latest updates and improvements automatically—no downloads, installations, or manual updates required.

Do I need prior design experience?

Not at all! The platform is designed with simplicity in mind, so anyone can create stunning 3D mockups, regardless of their skill level.

Is there a free trial or demo available?

Yes! We offer a 7-day free trial so you can explore the software and see how it works before committing to a subscription.

How long does it take to create and download an animated mockup?

The entire process is incredibly fast. Animations and effects are applied instantly. You can create and download your mockups in just a few minutes.

Getting Started

Is there a limit to the number of mockups I can create?

No, there’s no limit. Your subscription gives you unlimited access to create as many mockups as you need.

How do I sign up for MoxFlow?

Click the "Get Started" button on our homepage, enter your email, create a password, and start your 7-day free trial.

Do I need to verify my email after signing up?

Yes, after signing up, you’ll receive an email with a verification link. Click it to activate your account.

Can I use MoxFlow without a subscription?

You can explore the platform with our free trial, but a subscription is required to access all our 3D garment models and export your mockups.

Is customer support available for trial users?

Yes! Trial users can contact support just like paid members at: [email protected]

Customization & Features

Can I change the fabric texture of my 3D mockups?

MoxFlow allows you to apply different fabric textures as PNG overlays to make your designs look more realistic.

Are there pre-made 3D models I can use?

Yes! MoxFlow includes a variety of 3D models to help you create professional looking mockups instantly.

Can I change the background of my mockup?

Absolutely! You can use a solid color, or upload your own custom background.

Can I preview my animation before exporting?

Yes, MoxFlow has a live preview feature that lets you see how your animation looks before downloading.

What formats can I export in?

You can export your mockups in multiple formats to suit your needs. MoxFlow supports high-resolution MP4 video files, 4K PNG image, and 3D model exports in GLTF format for further editing and integration.

Using The Platform

How do I download my 3D mockups?

Click the "Export" button on the interface to download your mockups in your desired format.

Can I save my work and come back later?

When creating on desktop, you can use the "Save Layout" button in the placement guide. This will save your design placement, and allow you to resume editing anytime. We are working on additional project management features coming in a future update.

How do I adjust camera movement?

Use the camera control settings to rotate, pan, and zoom for the perfect perspective and ultimate scene control.

Can I control the speed of the animations?

Yes! You can slow down or speed up animations in the Animation Controls panel.

How do I enable physics-based cloth movements?

Adjust the Wind settings in the Animation panel to see realistic fabric movement.

Plans & Billing

Can I change my subscription plan later?

Absolutely! You can upgrade or downgrade your plan at any time. Any unused time will be adjusted accordingly.

Do I need to sign a long-term contract?

Not at all! Our monthly plan gives you the flexibility to cancel anytime without any commitments.

What happens if I cancel my subscription?

If you cancel, you’ll retain access until the end of your billing cycle. After that, you won’t be able to access premium features.

Are there discounts for annual plans?

Yes, our annual plans come with significant discounts compared to the monthly rate.

What payment methods do you accept?

We accept all major credit cards, and secure payment processing with Stripe ensures your information is safe.

Contact Us

Help Center

Find Answers to Everything You Need to Know

General

What is MoxFlow?

MoxFlow is an online software that transforms 2D clothing designs into stunning 3D animated mockups, complete with advanced customization options for wind effects, walking animations, and camera movements.

How does MoxFlow work?

Simply select your garment, upload your designs, choose your custom settings, and export high-quality 3D visuals—all within your browser.

What makes this different from traditional design software?

Our online software is easy to use, and everything is done in your internet browser. It allows you to create 3D animated mockups in seconds without the need for advanced hardware or long rendering times. Because it’s fully cloud-based, you’ll always have access to the latest updates and improvements automatically—no downloads, installations, or manual updates required.

Do I need prior design experience?

Not at all! The platform is designed with simplicity in mind, so anyone can create stunning 3D mockups, regardless of their skill level.

Is there a free trial or demo available?

Yes! We offer a 7-day free trial so you can explore the software and see how it works before committing to a subscription.

How long does it take to create and download an animated mockup?

The entire process is incredibly fast. Animations and effects are applied instantly. You can create and download your mockups in just a few minutes.

Getting Started

Is there a limit to the number of mockups I can create?

No, there’s no limit. Your subscription gives you unlimited access to create as many mockups as you need.

How do I sign up for MoxFlow?

Click the "Get Started" button on our homepage, enter your email, create a password, and start your 7-day free trial.

Do I need to verify my email after signing up?

Yes, after signing up, you’ll receive an email with a verification link. Click it to activate your account.

Can I use MoxFlow without a subscription?

You can explore the platform with our free trial, but a subscription is required to access all our 3D garment models and export your mockups.

Is customer support available for trial users?

Yes! Trial users can contact support just like paid members at: [email protected]

Customization & Features

Can I change the fabric texture of my 3D mockups?

MoxFlow allows you to apply different fabric textures as PNG overlays to make your designs look more realistic.

Are there pre-made 3D models I can use?

Yes! MoxFlow includes a variety of 3D models to help you create professional looking mockups instantly.

Can I change the background of my mockup?

Absolutely! You can use a solid color, or upload your own custom background.

Can I preview my animation before exporting?

Yes, MoxFlow has a live preview feature that lets you see how your animation looks before downloading.

What formats can I export in?

You can export your mockups in multiple formats to suit your needs. MoxFlow supports high-resolution MP4 video files, 4K PNG image, and 3D model exports in GLTF format for further editing and integration.

Using The Platform

How do I download my 3D mockups?

Click the "Export" button on the interface to download your mockups in your desired format.

Can I save my work and come back later?

When creating on desktop, you can use the "Save Layout" button in the placement guide. This will save your design placement, and allow you to resume editing anytime. We are working on additional project management features coming in a future update.

How do I adjust camera movement?

Use the camera control settings to rotate, pan, and zoom for the perfect perspective and ultimate scene control.

Can I control the speed of the animations?

Yes! You can slow down or speed up animations in the Animation Controls panel.

How do I enable physics-based cloth movements?

Adjust the Wind settings in the Animation panel to see realistic fabric movement.

Plans & Billing

Can I change my subscription plan later?

Absolutely! You can upgrade or downgrade your plan at any time. Any unused time will be adjusted accordingly.

Do I need to sign a long-term contract?

Not at all! Our monthly plan gives you the flexibility to cancel anytime without any commitments.

What happens if I cancel my subscription?

If you cancel, you’ll retain access until the end of your billing cycle. After that, you won’t be able to access premium features.

Are there discounts for annual plans?

Yes, our annual plans come with significant discounts compared to the monthly rate.

What payment methods do you accept?

We accept all major credit cards, and secure payment processing with Stripe ensures your information is safe.

Contact Us